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Thank you for helping us improve our Language Access services! The Los Angeles County Public Defender wants to make sure everyone can use our services in different languages. Your feedback helps us serve you better. Please use this form to tell us about your experience and how we can improve.

Why Use This Form?

Please complete and submit this Form if our department did not provide you the language help you needed, such as assistance with interpreting and/or translating services.

What Happens Next?
  1. 1. Once we receive your Form, our department will review and respond to your customer input.
  2. 2. Follow-up: If you do not get a response within 10 business days, contact us at [email & phone].
  3. 3. Resolution: Our department will let you know how we addressed your customer input as soon as possible, but no later than 90 business days from the date we receive your customer input.
How to Fill Out This Form
  1. 1. Check the issue: Is your customer input about language help, such as assistance with interpreting and/or translating services.
  2. 2. Complete the Form: Fill in all details so we can understand the problem.
  3. 3. Send us the Form: Select the best option for you:
  • Online: Submit the Form here (Link to form)
  • Email: Send it to (LanguageAccess@pubdef.lacounty.gov)
  • Phone: Call (213) 974-0572
  • Mail: Print and send to Los Angeles County Public Defender, Hall of Records, 320 West Temple Street, Suite 590, Los Angeles, California 90012, ATTN Language Access.

ONLY USE THIS FORM FOR LANGUAGE ACCESS CUSTOMER INPUT

Is your customer input about not getting help in a language other than English, like needing an interpreter or a bad translation?

If “No,” this is not a language access customer input. Please contact our department at 210 West Temple Street, 19th Floor, Los Angeles, California 90012 for other concerns. If you select “Yes,” continue to the next section.

 

 

You may submit this Form without providing your name. However, if you choose to remain anonymous, we will not be able to contact you for more details or update you on the outcome.

ANONYMOUS CUSTOMER INPUT
Please note: Customer Input may be made public under California Law.